data Archives - Indiana Chamber of Commerce

GUEST POST: How Small Businesses Can Build a Scalable Real-Time Customer Data Strategy

GUEST POST: How Small Businesses Can Build a Scalable Real-Time Customer Data Strategy

Real-time customer data has become the heartbeat of modern business operations. Whether you’re tracking online behavior, managing personalized offers, or monitoring service usage, the ability to act on data instantly can dramatically improve customer experience and business agility. But to make this power sustainable, small business owners need one essential component: a scalability plan. A scalability plan isn’t just [...]

Matt Ottinger2025-12-12T08:23:45-05:00December 11th, 2025|

GUEST POST: Build a Plan for Scaling Real-Time Customer Data: A Path to Sustainable Growth

GUEST POST: Build a Plan for Scaling Real-Time Customer Data: A Path to Sustainable Growth

Real-time customer data is a game-changer for businesses, driving both growth and customer satisfaction. However, as businesses scale, so do their data needs, and without a structured scalability plan, managing this data can become overwhelming. In this article, we will explore why scalability is essential for real-time customer data implementations and outline key steps to ensure your system grows [...]

Matt Ottinger2024-12-18T10:32:12-05:00December 18th, 2024|

Push to Keep Consumer Data Privacy Bill Acceptable for Businesses

Push to Keep Consumer Data Privacy Bill Acceptable for Businesses

Senate Bill 5 / Chamber Supports Senate Bill 5 (on consumer data protection) just passed the House unanimously (98-0) with no second reading amendments and is now eligible for a concurrence vote in the Senate. To recap the latest on the bill: Last Wednesday, the House Judiciary Committee passed unanimously an amended version of this year’s consumer data privacy legislation, [...]

Matt Ottinger2023-04-11T14:35:45-04:00April 11th, 2023|

Data Privacy Bill Clears Initial Hurdle

Data Privacy Bill Clears Initial Hurdle

SB 5 / Chamber supports On Thursday, the Senate Commerce and Technology Committee voted Senate Bill 5, authored by Sen. Liz Brown (R-Fort Wayne), unanimously out of committee, 11-0. The consumer data protection bill strikes an excellent balance between the rights of consumers and businesses who use consumer data in their business operations. The Chamber testified in support of [...]

Matt Ottinger2023-01-30T12:15:04-05:00January 30th, 2023|

Op-Ed: America on Offense Against Chinese Communist Party

Op-Ed: America on Offense Against Chinese Communist Party

The following is an op-ed from Senator Todd Young (R-IN): America went on offense against the Chinese Communist Party earlier this month. Legislation I worked on for years to out-innovate and outcompete China was signed into law on August 9. The legislation went by many titles – the Endless Frontier Act, the U.S. Innovation and Competition Act, and finally [...]

Matt Ottinger2022-08-25T10:05:40-04:00August 25th, 2022|

How to Get the Most Out of Data Visualization and Digital Marketing

How to Get the Most Out of Data Visualization and Digital Marketing

Digital marketing and data visualization are two of the most important tools that businesses use to understand their customers and target their marketing efforts. By understanding how these two things work, you can better tailor your own marketing efforts and improve your chances of success. Data visualization is the process of representing data in a graphical or pictorial format. [...]

Matt Ottinger2022-08-23T12:16:23-04:00August 23rd, 2022|

Top Story: Indiana Attorney General’s Office Weighing Rule That Would Burden Businesses Dealing in Data

Top Story: Indiana Attorney General’s Office Weighing Rule That Would Burden Businesses Dealing in Data

The Office of the Attorney General (OAG) held a public hearing this morning (October 30) regarding a proposed rule about data privacy. Indiana law currently requires database owners to “implement and maintain reasonable procedures … to protect and safeguard from unlawful use or disclosure any personal information of Indiana residents” that they collect and maintain. A database owner is [...]

Rebecca Patrick2020-10-30T12:51:28-04:00October 30th, 2020|

BizVoice Extra: Pooling Data and Heightening Potential

BizVoice Extra: Pooling Data and Heightening Potential

Picture this. Manilla folders and papers strewn across a table. Towering piles of documents devoured in drawers. So much information. Even if it’s well organized, there’s a lack of coordination among the various repositories. Connecting the pieces would enhance its value. Electronic data is no exception. The Management Performance Hub (MPH) collects data from disparate sources (state agencies, community [...]

Symone Skrzycki2019-09-11T09:24:52-04:00September 11th, 2019|

Tech Talk: Drive for Evidence-Based Policy

Tech Talk: Drive for Evidence-Based Policy

In Chamberworld, "policy development" is the process of identifying issues of public concern and proposing well-researched solutions that can be implemented by policymakers. This usually comes in the form of legislation, administrative rule or executive order. The Indiana Chamber has 14 committees that develop policy on broad ranges of subject matter including higher education, civil justice, energy, infrastructure, health [...]

Charlee Beasor2019-06-06T09:09:40-04:00June 6th, 2019|

Data Centers Bill Passes Ways and Means Committee Unanimously

Data Centers Bill Passes Ways and Means Committee Unanimously

House Bill 1405 – Taxation of Data Centers Authored by Rep. Ed Soliday (Valparaiso) Provides that a county or municipal fiscal body may designate an area in which a property tax exemption will be provided for certain enterprise information technology equipment. Provides a state sales and use tax “exemption” for the purchase of certain data center equipment that is [...]

Rebecca Patrick2019-03-22T13:52:52-04:00March 22nd, 2019|

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